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Returns

When you receive your order, always keep the paperwork that is included with it in case you wish to return or exchange an item. Also, save any emails you receive about your order, as they may provide important information.

Merchandise will be accepted for return within 30 days of product shipment date. The merchandise must be in new and unused condition and in it's original packaging.

A return merchandise authorization (RMA) is required for all returns. You can request an RMA online. Shipping costs will not be refunded.

 Damaged returns

Damaged merchandise includes items that have been damaged in shipping. If shipment arrives at your door with obvious damage please refuse the delivery. If you have already accepted delivery and then find shipping damage please contact us immediately.

If you receive damaged merchandise, please save all packaging material and paperwork-do not throw anything away! If you attempt to return merchandise yourself, you jeopardize our chances of making a claim, and you may not receive credit for the return.

 

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